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Research sprint
Early product partnership
AI opportunity mapping for an operations team
A focused research sprint that separated high-leverage automation opportunities from low-value chatbot ideas.
Results
- Workflows reviewed
- 12
- Priority bets
- 3
- Format
- 2-week sprint
Challenge
The team had many AI ideas but no shared view of user pain, feasibility, cost or where intelligence would actually change outcomes.
Approach
We mapped workflows, interviewed operators, scored opportunities by value and feasibility, and recommended a prototype path with clear evaluation criteria.
Outcome
A prioritised opportunity map and a shortlist of prototypes the team could fund with confidence.